Doncaster Security Operations Centre
“Since deploying Calipsa Detect, our ARC is receiving fewer false alarms, our operators are working more efficiently and we’ve been able to take on new clients.”
Robert Dovey, Operations Manager at DSOC
Helping to focus on what matters most
Discover how Doncaster Security Operations Centre (DSOC) uses Calipsa Detect video analytics software to enhance operations by reducing the volume of false alarms.
Filtering false alarms
Calipsa Detect’s AI analytics helps filter out false alarms so operators can focus on true alarms and respond to threats.
Enhanced security
Calipsa helps operators focus on what matters and enables them to provide better safety and security across customer sites.
Powerful video analytics
Object detection highlights suspicious individuals or vehicles so operators can verify alarms quickly.
Growing business
Not dealing with false alarms allows the company to take on more customer sites without hiring new staff.
Delivering security across customer sites
Find out how Doncaster Security Operations Centre uses Calipsa Detect software to reduce false alarms, detect threats and enhance business efficiency.
Challenge: Deluge of false alarms
With thousands of alarms being received by the DSOC ARC from their customers’ busy sites every day, the company understands how important it is to focus on true events.
Dealing with false alarms was creating problems. Time and money were being used up addressing false alarms and the sheer number of false alarms coming through to the ARC could have led to increased staff members and lowered morale. Also, with operators fully stretched, DSOC couldn’t take on more clients to grow the business.
Solution: Calipsa Detect
DSOC chose Calipsa to help them focus on what matters most and enable them to provide safety and security across customer sites.
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Eliminating false alarms
After implementing Calipsa Detect across their security monitoring activities, DSOC saw a 97.45% reduction in false alarms.
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Greater and faster analysis
The object detection feature supports the detection of humans and vehicles, allowing users to analyze and verify alarms.
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Enhancing business efficiencies
DSOC has seen staff morale improve, resulting in fewer employees leaving and saving the company from related HR expenditures.
Result: An efficient operation
With a 97.45% reduction in false alarms, DSOC has seen the benefits that Calipsa’s AI analytics software and alarm filtering technology have had on its business. A more efficient operation, a happy workforce and valuable cost savings mean that DSOC is well-positioned to continue to grow and take on new clients.
In the coming months, DSOC will continue to roll out Calipsa’s software across its operations to provide a better service and ensure facilities remain safe and secure.
