Acadian Monitoring Services
“Calipsa has seamlessly integrated with every VMS we’ve dealt with. The interface is clean and the reduction in false alarms is game-changing.”
Brandon Niles, Vice President, Acadian Companies
Helping to secure customer sites
Read how Acadian Monitoring Services’s (AMS) alarm monitoring center achieved a false alarm reduction rate of 90% using Calipsa’s false alarm filtering system.
Filter out false alarms
Calipsa’s flagship false alarm filtering technology uses deep learning algorithms to filter out false alarms on all camera types.
Optimized operations
The reduction in false saves the company time and resources which can be put towards dealing with genuine alarms.
Seamless integrations
Calipsa’s integrations with Immix and the end-user’s VMS offer the company a cost-effective solution that matches its needs.
Better operator morale
Improve operator morale by reducing false alarms and empowering them to make better decisions.
Providing effective security for customers
Discover how Acadian Monitoring Services’s alarm monitoring center uses Calipsa’s false alarm filtering system to help secure customer sites.
Challenge: A high false alarm rate
AMS struggled with a high false alarm rate of up to 75%, resulting in slower detection of threats. This amounted to thousands of hours of wasted labor that could’ve been spent responding to actual incidents. Additionally, response times were slower, making it possible for incidents to escalate before their team could intervene.
AMS sought an intelligent false alarm filtering system to refocus its team’s efforts on genuine threats so that they could respond faster and deliver customer service.
Solution: Calipsa Detect and Detect Pro
To help protect its customers’ sites, AMS deployed Calipsa Detect and Detect Pro to filter false alarms and enhance camera health.
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Satisfied customers
With a 90% reduction in false alarms, operators can focus on tackling real threats and keeping customers’ sites safer.
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Smart analytics and faster responses
Calipsa Detect allows users to focus on events that could escalate into critical situations instead of checking for false alarms.
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Improved camera health
Calipsa Detect Pro’s scene change detection and idle camera checks help ensure security cameras are operating 24⁄7.
Result: Fast-track to growth
Since installing Calipsa, AMS has significantly decreased false alarms and improved camera health. Intelligent AI and cloud-based analytics have helped the company grow by improving employee and customer morale, productivity and trust in their security solutions.
As AMS continues to expand and service more customers, they can look to the future with confidence, knowing Calipsa has their back.
